About Us
Problem Solver has been family-owned and operated for over 60 years and has been the leader in office furniture parts. We were the first to forego our very successful mail order catalog and put our offerings on the web back in 1995. Since then, we have had the strongest web presence in our industry, while maintaining the utmost, personal client attention, which is what our company was built on.
Our proud tradition started when our founder, Len Wiener, went door to door in 1955 to offices in New York City. He carried with him a briefcase full of sample parts, which were stored in his garage. From those humble beginnings, we have become the pioneers of the office furniture parts industry and along the way the torch has been passed to Len’s son, Robert.
With locations in Long Island, NY and Raleigh, NC, we continue to provide the utmost in customer service and professionalism. With the assistance of our wide range of supply warehouses located all across the United States, Problem Solver is capable of supporting our customers wherever they are located, both in the United States and abroad.
Our years of experience and friendly, professional staff know what it takes to manage the complexities of today’s hectic work and work-from-home environment. We look forward to answering your questions and serving you for years to come.
1950s
November 1955 – Problem Solver Founded, Bronx, NY
1970s
May 1975 – As a result of our decade and half long growth, Problem Solver HQ moves to East Patchogue (Long Island), NY
1980s
February 1983 – Problem Solver lands new client: Fuji Film, and were invited to attend the Summer Olympics as their guest in Los Angeles, CA, July/Aug 1984
1990s
October 1994 – Problem Solver becomes a dealer of the coveted Classic 40/4 designer stacking chair designed by David Rowland. Mr. Rowland personally demonstrates chair to Len Wiener, our founder
2000s
November 2001 – Problem Solver donates furniture to our clients who had offices in North Tower of the Work Trade Center to aid them in recovery. As many in New York City, we miss the friends we lost on September 11th.
November 7, 2005 – Problem Solver Celebrates 50 Years in Business
January 2006 – Problem Solver opens an administrative office in Raleigh, NC
October 27, 2008 – Our founder Len Wiener passes away while attending NeoCon East Tradeshow in Baltimore, MD
December 1, 2008 – Robert Wiener is named President and takes over the day to day operations with a commitment to carry on the family business
2010s
March 2012 – Continuing the legacy of philanthropy established by our founder, Problem Solver donates stainless carts to an international humanitarian relief organization who’s carts were stolen.
October 2018 – We wanted to embrace our city roots and beginnings, so we moved NC offices from a hidden industrial park on the outskirts of Raleigh to Oak City – in the hub of downtown Raleigh. We chose our location right next to Union Train Station to pay homage to our founder’s (and current President’s) early day of business travel on the subways and other passenger trains in NYC.
